Industry veterans agree with the fact that no matter how robust the IT infrastructure is if it is not accountable then it will eventually come down. Attacks are successful only because they are fed either by system vulnerabilities or conscious internal attempts.
Every organization boasts of having a training program that prepares them for a better tomorrow but all these promises are only on paper, in reality, employee behavior and inefficient data management are aiding attacks. Varied studies have revealed that 90% of all cyber-attacks occurred due to mistakes made by humans.
Both government and non-government institutions are working on building a system that reduces such attacks by working on the root cause. The focus now has shifted on training and education and enterprises from imposing strict data management policies.
An array of cyber-attacks have dominated the headlines in the recent past. An increase in the number of DDoS attacks and ransomware attacks points towards how ignorant administration and employees are towards their IT infrastructure. A report highlights how a huge percentage of these attacks were launched through email and social media sites like Facebook and Twitter.
Information security is crucial because it not only makes customers feel safe but also helps enterprises build a bankable name. Market capitalization and valuation of organizations like Yahoo decreased when they went through a series of cyber-attacks and data breaches. With a robust information security paradigm in place, enterprises can attract highly rewarding business opportunities.
According to data found by IBM, the average total cost of a data breach is around $4 million, but only 29% of businesses have a cybersecurity expert on their IT team. Since every organization cannot afford to establish an in-house team of IT experts that continuously trains and updates employees about the new methodology of attacks they can leverage the expertise of industry veterans through outsourcing.
Multiple cybersecurity organizations provide employee training programs through which they increase awareness about secure coding practices. Such practices are approved by industry leaders and are designed to minimize exposure on all channels. When these practices are followed ardently the chances of phishing, ransomware, and internal sabotage decreased by leaps and bounds.
Unlike other processes, data management is not a sprint, it is rather a relay race. Every employee and department needs to come together to ensure cybersecurity goals are achieved. The IT teams need to be at the heart of all such campaigns and attempts of building a robust and secure IT environment.
By conducting cybersecurity training for employees incessantly organizations can achieve greater goals like:
Reduces Exposure: When every employee from diverse operations sits together to decipher what is ok and what is not ok, it gets easier for the IT team to ensure safety in all corners. By creating awareness about password management, links from external sources, and handling of crucial information, organizations can minimize risk drastically.
Prepares for the Worst: Cybersecurity training is not only about avoiding hacks or breaches, it is also about data management and recovery. We live in a VUCA world, where every day is different and every day is filled with new challenges. Corona pandemic has shown the world the importance of having a Business Continuity Plan. These plans allow organizations to be calm during disasters and take a decision that pushes them forward.
Identify & Neutralize Threats Instantly: Training educates employees and make everyone capable of identifying a potential attempt of phishing or ransomware attack. Once every employee is educated, organizations can be sure that they have made it tough for hackers to impregnate their IT infrastructure. Employees reporting phishing emails or attempts of gaining remote access by hackers will allow IT, teams, to restrict all such channels that can lead to data breach or theft.
Well, all cybersecurity training can be broadly divided into two groups a. organization oriented and b. employee-oriented. A set of this training focus on helping enterprises build cybersecurity muscle while the rest focus on helping employees build a safe IT blanket.
All organization oriented training are provided to IT professionals while employee training programs aim at educating regular employees. A mix of both is important because “cybersecurity is not just the IT department’s problem”. When businesses experience a data breach, they are coaxed into mass firing by investors because they lose customers and market cap.
As mentioned earlier, this training program focuses on preparing employees for a better tomorrow. Organizations where these proven practices are followed with due diligence never undergo attacks due to human errors.
Primarily secure coding practices are a set of safety standards that needs to be followed while creating new software packages. With the changing times, other industries pivoted to online channels for selling, marketing, and catering to customers’ growing needs.
The pivot introduced them to the vulnerabilities and now everyone was looking for practices that help them avoid hacks, breaches, and ransomware attacks. The industry experts have optimized the standard practices according to the specific needs of businesses. These practices help enterprises function under a safer blanket and ensures protection against growing external threats.
Validate incoming mails: All employees must pay attention to incoming emails and instantly report any unusual request or attempt of gaining access to organizational assets.
Securing servers physically and virtually: Yes! This step is common with varied other training programs like PCI and ISO. When servers are secured both physically and virtually all attempts of unauthorized access can be minimized easily.
Role-Based Access Control: By implementing role-based access control and minimizing access of less privileged employees to integral areas can help organizations minimize hacks or breaches by a great percentage.
Maintain Healthy Backups: This part is common with BCP training programs where disaster recovery is an integral chapter. With healthy backups, any loss of data due to electricity or hardware failure can be reversed with great ease. Such practices allow enterprises to keep up with the trust of customers too.
Industry experts are now offering BCP consulting and training services to enterprises and help them build a plan that keeps them afloat when natural or man-made disasters strike. With such a backup plan, enterprises can easily adapt to new situations like the one COVID-19 produced.
A business continuity consulting and training service allows enterprises to come up with a plan that is tried and tested. Such plans cover a wider area of prospects and offer an effective solution for every probable challenge.
BCP’s training programs focus on creating a Visual approach when makes it easier for employees and organizations to implement the “B plan” effectively when the disaster strikes. By ensuring all employees are trained for the implementation of BCP, enterprises can confidently take risks and scale as well because if anything goes wrong then BCP will cover the damage. As mentioned, a tried and tested BCP provides enterprises with the required backbone to experiment and explore new territories.
The global economy runs on collaboration, organizations from the US are collaborating with BPOs from the Philippines to carry out their document verification programs. Such collaborations are supported by varied compliances and certifications.
These certifications and compliances ensure that an organization is capable of handling processes without putting customer information and other business details at risk. These certifications are awarded after conducting a thorough test that includes physical traversing and virtual tests of all IT assets.
Organizations that apply for certification are provided a period to cover their obscurities and fulfill all requirements before undergoing the audit. Changes and upgrades required by these certifications require professional help. Some of the most popular certification training programs include
PCI DSS Training Program: This training and consulting program focuses on helping organizations get ready for PCI DSS audit. Before enterprises are labeled as PCI Certified, they need to comply with the 12 requirements of the PCI council.
The training program helps the in-house IT team conduct audits, run tests, and verify the security of servers before PCI professionals conduct an audit. The programs ensure that all challenges are identified and nullified so that the enterprise is ready for the PCI Certification audit. Often these trainings are conducted by PCI QSA, these are certified PCI DSS professionals, who are experts are getting organizations to furnish compliance requirements of PCI DSS.
ISO Family Certifications: ISO Family consists of numerous certifications and each of them enables organizations with varied capabilities. For organizations that want to have API integration and store personal info like social security numbers, ensuring varied certifications from ISO Family is necessary.
Cybersecurity training programs designed for ISO Certification is provided to IT professional from organizations so that they can carry out compliance/certification procedure without any fail.
A comprehensive service where both consulting and training is included allows organizations to achieve compliance with greater ease. The cybersecurity professionals first help you get prepared for compliance and then trains your professionals to oversee the implementation.
GDPR & CCPA Training: For an organization that uses the Internet only for establishing an online presence just need to furnish details of info they collect from users and they are GDPR & CCPA compliant. For organizations that receive online payment, provide SaaS-based or subscription-based services through Internet needs to go through a lot more steps.
Such organizations are expected to have encrypted and decrypted system where every information shared is converted into secret codes before being sent on any network. With professional training for GDPR and CCPA compliance, organizations can have professionals, who are experts at carrying out such tasks without any fail.
Such training push professionals ahead in their career while providing organizations they work at with additional capabilities and saves a lot of money in the long run.
A System Ensuring 24X7 Safety: When organizations put their regular employees and IT professionals through training that safeguard the organizational interest and employee data safety, a system is created. The newly established system consists of checkpoints at the employee and professional level that weeds out challenges and obscurities.
Continuous monitoring and employee feedback together form a network that identifies and neutralizes threats before it becomes tangible.
Improved Brand Reputation: When brands can carry out PCI DSS and ISO annual audits successfully year after year with the help of trained IT professionals, their brand reputation increases. MNCs like to collaborate with organizations that are keen on data safety. By completely annual audits successfully enterprises can land some of the biggest contracts and grow at an incomparable rate.
Uber, Yahoo, Quora, and Facebook were once used by hackers for their gains. Such tech giants have failed to put hackers at bay, which proves that every organization is vulnerable, and the only way out is robust monitoring.
Get your IT professionals and regular employees upgraded with the standard safety practices and they will help you put your customer’s data safe and secure. While there’s no guarantee of complete protection from cyber-attacks but training employees is a good start towards building a safer tomorrow.